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All new HDB flat owners will have their Service & Conservancy Charges (S&CC) account automatically setup when they collect their home keys.
To find out more on Services & Conservancy Charges, please click here.
S&CC is due on the 1st of every month and payable within the month. Please note that the Town Council does not send invoice to the residential units. To check on payment, you can send an email to enquiry@jrbbtc.org.sg
Residents can pay their S&CC via the following ways:
For more info, residents may refer to our Services & Conservancy page for the details.
You can download the GIRO/RCCS application form by clicking the following link:
Hardcopy of the application forms are also available at our Town Council offices.
In 2024, eligible households will receive 2 to 4 months of S&CC Rebate with the GST Voucher (GSTV) – S&CC Rebate and Budget 2024 Cost-of-Living (COL) S&CC Rebate. For more information, please visit: https://supportgowhere.life.gov.sg/schemes/SCCR/service-conservancy-charges-sandcc-rebate
Service and conservancy charges are due on the 1st of each month without demand. If payment is late for the current month, the penalty charge will apply from the following month onwards until full payment is received. Kindly refer to the Service & Conservancy Charges page for more info.
Penalty for late payment are as follows:
For residents with financial difficulty and would like to request for an instalment plan payment, email request to enquiry@jrbbtc.org.sg. Do note that instalment plan payment is on a case-by-case basis, and is subject to management's approval.
We do not waive legal fee. However, request for waiver of penalty is on a case-by-case basis, and is subject to management's approval.
Jurong East – Bukit Batok Council offices' opening hours are as follows:
Jurong East Main Office
Blk 255 Jurong East Street 24
#01-303 Singapore 600255
Monday to Friday: 8:30am to 5:00pm
Saturday: 8:30am to 12:00pm
Bukit Batok Office
630 Bukit Batok Central
#01-146 Singapore 650630
Monday to Friday: 8:30am to 5:00pm
(Closed for Lunch from 12:00pm – 1:30pm)
Saturday: 8:30am to 12:00pm
Clementi Office
Blk 324 Clementi Avenue 5
#01-223 Singapore 120324
Monday to Friday: 8:30am to 5:00pm
(Closed for Lunch from 12:00pm – 1:30pm)
Saturday: 8:30am to 12:00pm
Jurong Spring Collection Centre
Blk 509 Jurong West Street 51
#01-159 Singapore 640509
Monday to Friday: 8:00am to 4:30pm
1st & Last Saturday of the Month: 8:00am to 11:30pm
All offices will be closed on Sundays and Public Holidays.
Booking of facility can be done at our offices. Please refer to our link for the charges and documents required.
The BBQ pits are managed by respective Residents' Committees (RCs). For booking of BBQ pits, please contact your RCs. Their contact details can be found at the display board at each respective block.
Residents can refer to Minor Repair Services on recommended contractors for sanitary, electrical and building matters. Arrangements made between yourself with the contractors are considered private.
This is under the purview of HDB Branch office. Please click here for more information, or go to their website.
This is under the purview of HDB. Please visit HDB | Home Improvement Programme (HIP) for more information.
Every HDB residents of Jurong East – Bukit Batok GRC (which covers areas in Hong Kah North, Bukit Batok, Bukit Batok East, Yuhua and Clementi) and Jurong Central SMC are entitled to a maximum of 3 free bulky items removal per month.
Please book your Bulky Item Removal appointment here.
Only owners of HDB residential flats in Jurong East – Bukit Batok GRC (which covers areas in Hong Kah North, Bukit Batok, Bukit Batok East, Yuhua and Clementi) and Jurong Central SMC can make use of this service.
Only owners of HDB residential flats in Jurong East – Bukit Batok GRC (which covers areas in Hong Kah North, Bukit Batok, Bukit Batok East, Yuhua and Clementi) and Jurong Central SMC can make use of this service.
No, property agents cannot make the request on behalf of the owner.